Big Toyz Car Wash & Detailing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
When you contact us through our website, phone, or email, we may collect the following personal information:
We use the personal information we collect to:
We do not use your personal information for any purpose other than what it was collected for, unless required or authorised by law.
Personal information submitted through our website is stored securely using our website and customer management platform. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
We do not sell, rent or trade your personal information to third parties. We may disclose your personal information to trusted service providers who assist us in operating our business (such as our website and booking platform provider), but only to the extent necessary for them to provide their services to us.
Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings, though this may affect how our website functions.
You have the right to request access to the personal information we hold about you, and to request that it be corrected if it is inaccurate, incomplete or out of date. To make a request, please contact us using the details below.
We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
If you have a concern about how we have handled your personal information, please contact us directly using the details below so we can address it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Big Toyz Car Wash & Detailing
10/18 Katherine Drive, Ravenhall VIC
Phone: 0424 569 009
Email: [email protected]